How to manage your client's expectations
Posted by Kristi Jencks on Friday, February 11, 2022 at 2:26 AM
By Kristi Jencks / February 11, 2022
Comment
How to manage your client's expectations?
In this video, we talk about How to manage your client's expectations.
As a real estate agent, one of the most important things you can do is manage your client's expectations. In this video, Merrill Jencks will share tips for how to manage your client's expectations and build trust with your clients.
Clients can be demanding and expectations can get confusing. How do you manage your client when they want to see homes at the drop of a hat? First, you have to manage your schedule so that your client's expectations are in line with what you can deliver. In an ever-changing market with many, many outside (sometimes terribly inaccurate) voices, keeping our clients focused on the truth and accurate information we provide them is incredibly important.
If you're looking to strengthen your skills as a real estate agent, make sure you're subscribed to our channel and follow us on Facebook and Instagram at @ResilentRealtor.
More videos here!
Failing to Plan is Planning to Fail - Business Planning Class for Realtors
New to real estate? Maybe you're not that fresh, but are a little lost (or a lot lost) and need a strict set of guidelines to follow. Don't let your business suffer. Join us for this awesome class and learn all you need to know to get your new real estate career up and running & set up for massive success.
Ideas for 5 Areas of Content Every Real Estate Agent Should Be Creating
Real estate agents are in the business of helping people buy and sell their homes. But how do you know what content to share with your clients? Watch this video for five areas of content every agent should be creating!
1) The Real You- Show people you and what it is like to do business with you. Hobbies, A day in the life of. Show them you and attract your tribe.
2) Knowledge Broker- Explain what is really going on in the market for buyers and sellers.
3) Hyper-Local- Show them what it is like to live in
The High 5 Habit Book Review by Mel Robbins
The High 5 Habit Book Review by Mel Robbins
The Book: High 5 Habit The Author: Mel Robbins
A simple method to take control, boost energy, gain clarity, and move in the direction of your goals and dreams.
How and why negative thoughts spin and how to stop it
What you will learn in this book:
RAS- There are 4 things that always get through the filtration process
Your name
Threats to your safety or the safety of your loved ones
Signals that your partner is interested in having sex
Whatever your RAS thin
Why Should Realtors make Instagram Reels?? - Agent Insights
Why should realtors use reels in their business is a common question I get asked.
I am sure you have seen them on your Instagram account and now on Facebook.
I love reels for several reasons. They are very accessible for realtors to use in their business and do not require any special equipment.
Many realtors think that you need to dance when you do reels but I am here to let you know that you don't have to sing and dance to grow your business.
Realtors can use reels to share content, information and t
How do I know if I am ready to hire a real estate assistant?
How do I know if I am ready to hire a real estate assistant?
What are the signs that you need to hire a real estate assistant?
There's so much work to do when you're running your own business, but it doesn't have to be overwhelming. In this video, I share the tell-tale signs that you need help with managing your time and workload!
How do I know if I am ready to hire an assistant?
Questions to ask yourself?
Ask yourself these questions, as you consider if hiring a real estate assistant is right for you:
D
Should I do Real Estate Part Time?
Many people who are looking to invest in real estate ask the question "should I do this as a hobby?"
There are pros and cons to both, but in this video, we'll explore why it may be better for you not to think of real estate investing as a hobby.
The top 25% of the agents control 73% of the market and the top 50% of the agents control 91% of the business. That means if you are not in the top 50% you are getting for 9% of the market share.
The risks of running your business like a hobby?
No true momentum
Losing Momentum Because of Burnout in Real Estate
Losing Momentum Because of Burnout in Real Estate
In this video, I talk about how to avoid burnout in real estate sales.
I'll cover the three most common reasons for feeling burned out, and then share a few strategies that can help you get back on track.
Remember being consistent will help you avoid burnout and create the kind of business you want in real estate.
Real Estate Agents Struggle Calling their Database
Why do real estate agents struggle to call their database?
You're a real estate agent. You have the best job in the world, but you struggle to call your database.
Would you like to know the #1 reason why real estate agents struggle calling their database?
Real estate agents need to be in contact with their database of past clients. But so often they struggle with getting the calls and emails out there.
For many, they dont know what to say if it has been too long since they followed up.
In this video
How to Win the listing Try this
How to Win the listing Try this....
In this video, I interview Merrill Jencks a 22M producer in the Phoenix Metro area on How to Win the listing using a 10-day listing agreement!
I know it sounds crazy but he is using it with For Sale By Owners and Expired Listings and it is working!
Post your comments below I know you will have them.
Creating a Marketing Calendar for Q1
When it comes to your marketing, don't just fly by the seat of your pants! Create a plan and stick to it. I can help you make a marketing plan that will kick your Quarter 1 into action.
Get Bougie with your Schedule in 2022! - Resilient Realtor Class
2022 is the year that you get Bougie with your schedule! This class will teach you how to time block like a boss and get more out of your day. You'll learn how to time blocks and will get tools like an accountability tracker. This class is full of easy-to-use strategies to help you stay on task and achieve your goals. With this class, you'll be able to take control of your time and finally crush your goals!
Masterminds 122721
Should I Join a Mastermind?
Becoming a member of a mastermind can be one of the best investments you make in your real estate business. But how do you know if it's the right thing for you? Watch this video to find out!
What is a mastermind?
A mastermind group is made up of successful people who are willing to share their knowledge, ideas, and resources with others in order to help them achieve success. In this video, I'll tell you what your mindset should be before joining one so that you can decide if
Tips for Being Consistent in Using Video
Are you struggling to be consistent in using video? Maybe you're posting a video here and there, not really seeing much of a result. The key is being consistent! I know that life can get in the way of posting videos, but I have some tips for being consistent to share with you!
Should I hire a Showing Assistant as a Realtor?
Should I hire a Showing Assistant as a Realtor?
As a real estate agent, you're always looking for ways to improve your business. One way to do that is by hiring a showing assistant. In this video, I'll discuss the benefits of having a showing assistant and how they can help you sell more homes.
I will be talking about what is a showing assistant, how to use a showing assistant, and how to pay a showing assistant.
As a realtor, I know that it can be challenging to fit it all in. Let me know after watching
Real Estate Follow Up Tips
Real estate follow-up tips for realtors.
It can be hard to Balance Lead Follow Up and Appointments as a Realtor.
As a real estate agent, it's important to have a good follow-up system for leads. In this video, Merrill & Kristi Jencks talk about the importance of balance when it comes to lead follow-up and appointments. We also offer some tips on how to make sure you're getting the most out of your time!
If you're looking to strengthen your real estate business, make sure you subscribe to this channel and
Should you do the 75 Hard?
Have you ever heard of the 75 hard challenge? It was created by Andy Frisella, and might looking like just a physical challenge, but the 75 hard is more of a mental toughness challenge! Here are the the outlines for the challenge:
For 75 days straight you must...
- Follow a diet.
- Work out twice a day for at least 45 minutes.
- Drink 4 liters (about a gallon) of water per day.
- Read 10 pages of nonfiction a day.
- No alcohol
- Take progress photos every day.
If you want to become a better business own
Make Big Money as a Real Estate Agent
Are you in real estate and want to make big money? One of the best things about real estate is that there is no ceiling to how much money you can earn. I'm going to talk about some ways that you can start making more money as a realtor in 2022.
If you want to become even more successful in real estate, make sure you're subscribed to my channel and follow me on Facebook and Instagram at @ResilientRealtor.
Partner workout versus solo workout
When you workout, do you go solo or have a partner? In my experience, I show up more when I have a partner versus when I go on my own. What other areas in our lives should we have a partner in, so we are held accountable for our promises?
Best way to find off market properties
We are struggling with inventory, right? But we still have buyers ready to find a home! It's time we start to look for off market properties. By that, I mean that we can't just depend on the MLS to give us the homes. It's time to be hunters, not just gatherers.
What to do when the home doesn't sell the 1st weekend!
Gone are the days when buyers had to give up their firstborn children in order to get a home! We've actually seen seller concessions coming back (!!!) and listings are staying on the market a bit longer than they have been in the past. But that doesn't mean we need to panic! Let's talk about new strategies we can implement to represent our sellers and get the home sold.
How to know EXACTLY what to say to have confidence in a conversation!
How to know EXACTLY what to say to have confidence in a conversation! ??????
Wouldn't it be amazing if there was a book that could tell you exactly what to say? There is .....
No, in all seriousness I absolutely love this book by Phil Jones since I was introduced to Phil Jones probably two months ago I have listened to this book I mean a dozen times and daily I find
myself coming in rereading sentences marking them up, and really diving into a different vernacular.
This is probably one of the best books t
Do you have a buddy Reach your goals through accountability!
Do you have a buddy? No seriously, do you have friends? Do you have people who care about you? Or do you have people that care about it? Chances are that you do, are they though aware of your goals and your dreams and what you really wanna do in your life? Here's the deal, when you share your goals with other people, you're actually more likely to achieve them and it's just proven that we will do more for other people than we will for ourselves. So, are you putting yourself in a position where you buddy up?
if it's not in your schedule it doesn't exist!
Is your life in your schedule? No seriously, if your family's counting on you to pick up the kids from school, Is it on your calendar? Does everybody know, "hey I've got to take Julia to gymnastics at 5 30" because if it's not, chances are you're probably over-committing or you're missing on appointments. Recently, I was on a coaching call with one of my clients and her husband was out of town. Now, she had it in her schedule but the problem was she had two different schedules and so while she was schedulin
The key ?? to having successful client relationships in real estate
Are you flexible? Now, I don't mean flexible in say, you know, in an athletic way, but are you flexible in the way that you communicate and how you operate and how you go about in your relationships with your clients and other people in your life outside of real estate? One of the best skills and actually, I don't even think it's a best skill. I think it's one of the most important skills that you need in your arsenal is the ability to understand personality profiles, the ability to say this person's an ana
Start selling more homes with a CMA a day!
One of the things that we're doing right now with a lot of our coaching clients and with our team that's working really well is called the CMA a day. What does that mean? Well, how many people do you know that own a home? And that would love to know how much equity they have in their home? Right now, it's one of the most important things that you could be doing with the people who know, like and trust you. Your past clients are hearing a lot of things on the news about recession, about possibly the housing
Don't let a bad moment ruin your day Recover quickly! ??
Things happen, let's face it. You plan the perfect day and then your dog throws up, your kid throws up, you throw up, somebody's gonna throw up. And when they throw up, the day goes sideways, right? The question is, how do you recover quickly? Because life's gonna continue to throw junk at you. Do you have a checklist, right? What do you do? I remember recently I was asked to speak on stage and my heart was just racing. I wasn't nervous but I must have been because my heart was racing. I had mentally prepar
Schedule time to learn and invest in yourself!
Let's talk about something that a lot of people don't put in their schedule. Time to learn, time to invest in yourself. Do me a favor, go into your schedule right now, and point out what you have scheduled for personal development, for professional development. Probably, not enough time, right? How are you supposed to keep up with an ever-changing market and all of the technology if you don't put it in your schedule to invest in yourself? In fact, one of the things that I heard recently was If I had a thous
Should you look for online leads or referral opportunities?
Let's talk about the difference between an online lead and a referral. Is there really a difference? Absolutely! What do you want more, do you want a bunch of online leads, a.k.a strangers who've been on the internet? Or, would you like a referral from somebody who knows, likes, and trust you? Recently, I had to get some work done on my car so of course, I went to my buddy and I was like, "hey, who works on your car that you trust?" They referred me to somebody, I didn't even look them up online. I just cal
The secret to real estate success!
I meet first-time agents all the time, right? Brand new in the business, just outta real estate school. And in Arizona, it takes 90 hours and about $1,200 and you could have a real estate license. They ask me, what's the number one piece of advice that you can give a brand new agent? And it's actually pretty simple and not everybody likes to hear it. It's going all in, don't dabble. Don't be a part-timer. Don't think that you can do this job at a high level while maintaining other parts of your employment.
Your level of Success DEPENDS on your Environment
Have you ever eaten a donut even though you didn't want to eat a donut? Recently, I ate a donut as a lot of you guys know I'm on a health journey and I'm really enjoying it one of the things on my health journey is I really should avoid Donuts, so why did I eat the donut? I'll tell you why it was in my house, it was in my kitchen. What would you do if you walked into your kitchen, there were a dozen donuts there, your favorite donut it's just sitting there, it was calling your name and you want to eat it. W
The benefits of investing in yourself and your business ?
I hear this all the time. I don't have money to invest in my education. I don't have money to invest in my business. Yet, then I see these people stuck and they're not pressing, right? And it's kind of this loop. I don't have to invest in myself or my business. And then my business isn't growing. Investing in yourself is how you invest in your business. I'm constantly looking at what I'm putting into my head to help me grow my business. Aligning myself with great mentors and great coaches. At the end of the
Are you being mean to yourself? ??
Are you mean to yourself? Seriously, do you say things to yourself that you wouldn't say to a friend or even a stranger? I'm betting that you probably do. Recently, I witnessed my mom preparing for a doctor's appointment and it was an online doctor's appointment. My mom's in her 60s she just doesn't love technology and the whole time she just kept talking she's like, "I'm not good at this, I'm never going to be able to do this, I hate this, This isn't for me". I'm just like you can you get the picture, she
Stop looking for the next best thing; start being coachable in your business!
I have to ask you a question, are you coachable? No, I'm serious, I want you to look inside yourself and really ask yourself, are you coachable? Are you open-minded? So many times people are looking for the next best thing. They want to know a hacker trick to do something and they go and they asked an expert. In fact, this happens to me all the time, people come and say, "how do you make money right now?" And, when I shared with them proven strategies on how to make money right now, I can literally see the
Do you try to do it all yourself Start delegating and elevating!
If there's one thing that I see a lot of agents do that I would call a trap that they could get caught in? Is that what they're trying to do at all. They think that they should be their own transaction coordinator, their own social media coordinator, and that they should also be the expert in marketing and who knows what else? They are trying to do it all by themselves and then they wonder, why they're stressed out and why sometimes they're burned out? Don't try to do it all, figure out what your highest be
reMarkable vs iPad
Here's an honest review about the reMarkable versus an iPad. Listen, back in Mother's Day my husband bought me reMarkable. I thought my world was going to change. So here's what I like about the remarkable. It is super simple to use and it keeps you from getting distracted.
You're not getting emails, you're not getting text messages. In fact, if you like to write which I do journal and write, I've transformed everything into my remarkable I no longer besides my Post-its have notes all over the place. Those
It's better to do less than expected than nothing at all | don't be so hard on yourself!
It's better to do less than you expected than to do nothing at all, right? Think about it, so many times I'm coaching agents and they say, "uh, I didn't make my calls" well, tell more about that. "Well, I was supposed to make an hour calls and I didn't have enough time to do an hour so I just didn't do them".
Well, what it would look like if you just took that 15mins that you have left and you made calls for 15 minutes, right? It's much better to make a little bit of progress than not at all, right? And, th
Discipline will carry you when your motivation won't
Discipline will care you when your motivation won't. Let's talk about discipline in motivation.
Oftentimes, we don't feel motivated, right? We don't want to do something but we still
have to do it, right? My kids don't wanna brush their teeth. Unfortunately, they have to do it.
The key is to put yourself in a situation where motivation can show up. Oftentimes, I don't feel like going
to the gym but I get up, put on my shoes, I put on my workout clothes and I drive myself to the
gym. Now, while I'
Be kind to yourself!??
How can you perform at your best when you're constantly berating yourself, right? Think bout it. You're getting ready to go into a meeting, you cross by Amir and immediately you're like, "oh my gosh, my cankles, my hair, my makeup, oh in fact, right now I feel like a zombie". How do you think that's gonna affect my ability to show up on video? Your body is listening, your mind is listening. And I beg you, start being kind to yourself. Say nice things about yourself, to yourself. Do it today. I promise you,
Your business's check engine light is on ??
Your business's check engine light is on ??
You ever taken your car into the shop because the check engine was on so you knew something was wrong? Well, if your car is fairly new, what do they do? They put it in their little computer chip and it tells you exactly what's wrong with the car. What if you could do the same thing for your business? Guess what? You can. It's called data. It's called tracking your numbers. When you track your numbers, you're no longer managing your business off of your feelings o
Unleashing the Power of Action The Secret to Achieving Greatness!
Unleashing the Power of Action: The Secret to Achieving Greatness
In this empowering clip, we stress the importance of taking massive action and not getting stuck in perpetual planning. Drawing on Zig Ziglar's wisdom - "You don't have to be great to start, but you have to start to be great", we illustrate the transformative power of action. Remember, greatness isn't born from inaction, but from taking the leap despite distractions and busyness. Tune in and learn to shift from planning to execution. ???????
Discover the Truth About Real Estate! Is it Worth It? ???
?? Uncertain about the value of real estate? Wondering if you should continue your career in this industry? ???? You're not alone! In this informative class, we delve deep into these questions that plague real estate agents like you. ??
?? Join us as we navigate the intricacies of the profession and explore whether real estate is the right path for you. ??????? We engage in candid conversations about the pros and cons, and yes, sometimes we do recommend an exit strategy. But fear not! Today, we're here to
Post a Comment